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Lichen Zhang
Written by Lichen Zhang

Traceability and recalls for batch tracked inventory

Be prepared in the event of a product recall.

An effective traceability system will allow you to:

  • be prepared in the event of a product recall so that you can reach customers with affected batches as soon as possible
  • reduce the costs associated with recalls by identifying the product batch that may present a risk to health
  • increase consumer trust in the safety of the products you sell


  1. From your Freshly admin, go to Inventory batches.
  2. In the Inventory batches table, find or search for the name of batch or batch details.
  3. Click View # orders in the Orders column to view the orders and customers associated with the batch.